Privacy policy

For the purposes of the provisions set forth in the Organic Law 15/1999 of 13th December on Personal Data Protection, the Cluster de Energía informs the user of the existence of a personal data file created by and for the Cluster de Energía and under its responsibility with the aim of managing and maintaining the relationship with the user and also information tasks. You, the user, give your express consent for the inclusion of this data in said file and for the remission of commercial information from the Cluster de Energía which could be of interest to you. On acceptance of the general terms and conditions, the Cluster de Energía will request some basic data from the user in order to provide the services.


The completion of the registration form is compulsory in order to enter and use the services offered by the site. Not providing the personal data requested or the non acceptance of the data protection policy will make it impossible to subscribe to, register for or participate in any promotion which asks for information of a personal nature.

In accordance with the Organic Law 15/1999 of 13th December on Personal Data Protection, you are informed that the personal data obtained as a consequence on registration will be incorporated in a file owned by the Cluster de Energía and domiciled in the Cluster de Energía, having implemented the security measures established in Royal Decree 1720/2007 of 21st December.


The user is the sole party responsible for the veracity and correctness of any included data, exonerating the Cluster de Energía of any responsibility in this regard. The user guarantees and responds, in any case, for the precision, validity and authenticity of the personal data provided and undertakes to keep them up to date as required. The user agrees to provide complete and correct information in the registration or subscription form.. The Cluster de Energía is not responsible for the veracity of any information which is not of its own elaboration and is from another source and does not assume any responsibility for any hypothetical damages which arise from the use of such information. The Cluster de Energía reserves the right to update, modify or eliminate any information contained in its website pages, as well as to limit or deny access to said information. The Cluster de Energía shall not be held responsible for any damage or cost whatsoever which the user may suffer as a consequence of error, defect or omission in the information provided by the Cluster de Energía, provided that the information comes from sources outside the group.


The party in charge of processing your data is Clúster de energía, a company with its registered office in C/ San Vicente 8, Edificio Albia II. 4ª plta Dpto. B. Dcha. 48001, Bilbao duly registered in the Mercantile Registry.

For any question related to the PRIVACY POLICY and/or the processing of your personal data you can contact us at the postal address indicated above and/or through the email address


The data that we process at Clúster de energía has been obtained from you through (i) the different forms that you complete when browsing the WEBSITE (e.g. contact forms, restricted area, etc.); (ii) by sending an inquiry email; and/or (iii) by sending an email requesting employment or referring to an open selection process in Clúster de energía.

In the event that the personal data provided belonged to a third party, you shall guarantee that you have informed the third party of the PRIVACY POLICY and have obtained their authorization to provide your data to Clúster de energía for the purposes indicated below.

Additionally, we hereby inform you of the possible processing of your social network data through the corporate profiles that Clúster de energía makes available on each social network where it is present, all under the terms and conditions established on each social network.

The contribution of the data collected on forms available on the WEBSITE is mandatory and failure to submit it will prevent your request from being managed, whether it relates to your registration as a user, obtaining information or to any other service available on the WEBSITE.


The data we process at Clúster de energía is that provided by you through the appropriate forms that we use to formalize our contact with you and/or through e-mail, as well as those others that, where appropriate, we obtain through the corporate profiles of Cluster de energía on the social networks where we are present.

In particular, at Clúster de energía we process the following categories of data, depending on the use made of the WEBSITE:

ID and contact information (e.g. name, surname, ID number, postal and electronic address, telephone number, etc.).
Internet browsing data (e.g. IP address, visits to web pages, connections to Wi-Fi networks, etc.).
Personal characteristics data, training, employment, etc. (in the case of applications/job offers and/or Clúster de energía selection processes in which you participate voluntarily.



The purposes for the Cluster de Energía are the management and maintenance of the relationship with the user, and the performance of labours of information.


Assuming that some of our services were aimed specifically at minors, the Cluster de Energía would seek the consent of parents or tutors in order to collect personal data or to treat their personal data.


The Cluster de Energía will not transfer data to third parties.


You may direct your communications and exercise your access, rectification, cancellation and oppositon rights at the internet address or by mail to C/ San Vicente 8, Edificio Albia II. 4ª plta Dpto. B. Dcha. 48001 Ref. LOPD. To exercise said rights and pursuant to instruction 1/1998 of January 19th of the Data Protection Agency, it is necessary that you confirm your identity to the Cluster de Energía by sending a photocopy of your National Identity Document or any other document that is recognised by law. However, modification or rectification to your registry details may be carried out on the site itself having previously identified yourself through your user name and password.


The Cluster de Energía has adopted the legally required levels of security for the protection of personal data, and attempts to install any other technical means and measures available to prevent the loss, misuse, alteration, unauthorised access and theft of personal data provided to the Cluster de Energía. The organisation will not be responsible for any damage or prejudice which could be derived from interference, omissions, interruptions, computer virus, failure or disconnection of the telephone line during the operation of this electronic system produced by causes not attributable to the Cluster de Energía, of delays or blockage in the use of this electronic system caused by deficiencies or overloads in the Data Processing Centre, in the internet or other electronic system; nor of any damage that may be caused by third parties through illegal interference beyond the control of the Cluster de Energía. The foregoing notwithstanding, the user must bear in mind that internet security measures are not impregnable.


The user declares he is aware and has been informed of the conditions regarding the protection of personal data, accepting and consenting to the automatic processing of this information by the Cluster de Energía in the manner and for the purposes shown in this Policy for the Protection of Personal Data. Certain services provided in the portal may contain particular conditions with specific provisions in relation to personal data protection.


Additionally, we should indicate that Clúster de Energía has established a Cookies Policy that is accessible through the following link.